Folks -
I ran across this helpful tool kit on Digidesign’s web site today… its a 3MB download called the Tech Support Folder. It contains a bunch of really helpful stuff if you’re having problems with your computer and Pro Tools, or if you’re looking to get Pro Tools and want to know if your computer is compatible.
First, there’s the PC Wizard, which analyzes your PC and produces a description of the components in your Windows computer. You can then compare your PC info with Digidesign’s compatible computer requirements.
Second, there’s the Tech Support Utility, which can help you solve a bunch of common Pro Tools tech support issues, such as error messages and problems with computer performance, plug-ins, I/O, etc.
Third, there’s the Troubleshooting Sessions folder, which contains a bunch of sessions that can help you troubleshoot any Pro Tools interface.
Finally, there’s the FAQ and Troubleshooting Guide, which is a 31 page with chapters on compatibility, support, performance considerations, hard drives, interfaces, installing and launching Pro Tools, operational errors, and what I use most… Appendix B, which has a list of common DAE Errors and What They Mean. YEAH!
Click here to go to the Tech Support Folder on Digidesign’s Site
This is a helpful bunch of tools… check them out!
df
